Privacy Policy

Craft Masters Remodeling, Inc. ("Craftmasters Remodeling," "we," "us," or "our")

Effective date: June 6, 2026

Craftmasters Remodeling respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. It applies to cmrhome.com, craftmasters.cmrhome.com, our estimate-request forms, and related communications.

Information we collect

• Information you provide: name, phone number, email address, project address/ZIP, and project details you submit through our estimate-request forms or by contacting us.
• Consent records: when you check the consent box on our form, we record that you consented, the disclosure text shown, and a timestamp.
• Automatically collected: standard web/analytics data (pages viewed, referring source, approximate location, device/browser) and advertising identifiers (e.g., Google gclid) used to measure and improve our marketing. We use Google Analytics 4 and Google Ads conversion tracking for these purposes.

How we use your information

• To respond to your estimate request and schedule and provide our services.
• To contact you about your request and your project by phone call, text message (SMS), and email, including by automated means, using the contact information you provide.
• To measure and improve our website, advertising, and customer experience.
• To comply with law and enforce our agreements.

SMS / text messaging

When you provide your phone number and check the consent box, you agree to receive calls and text messages from Craftmasters Remodeling about your estimate request and project, including by automated means. Consent is not a condition of purchase. Message and data rates may apply; message frequency varies. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent, or share your mobile phone number or SMS consent with any third party or affiliate for their own marketing purposes. Mobile information collected for text messaging is used solely to communicate with you about your request and is not shared with third parties for marketing.

How we share information

We share information only with:

• Service providers who help us operate (e.g., our CRM/communications platform, hosting, email/SMS delivery, and analytics/advertising vendors such as Google), under contracts limiting their use of your information to providing services to us.
• Legal/safety: when required by law or to protect rights, property, or safety.

We do not sell your personal information, and — as stated above — we never share mobile/SMS opt-in data with third parties for their marketing.

Cookies & analytics

We use cookies and similar technologies for site functionality, analytics (Google Analytics 4), and advertising measurement (Google Ads, including conversion tracking via Google Tag Manager). You can control cookies through your browser settings.

Data security

We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS/TLS), secure hosting infrastructure, and access controls that limit data access to authorized personnel. While no method of transmission over the Internet is 100% secure, we use commercially reasonable means to protect your data.

Data retention

We retain your information for as long as needed to provide our services and respond to your request, and thereafter only as required to comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or de-identified.

Your choices & rights

• Opt out of texts: reply STOP. Opt out of marketing emails: use the unsubscribe link.
• Request access to, correction of, or deletion of your information by contacting us below. We will respond as required by applicable law.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this Policy; the effective date above reflects the latest version.

Contact us

Craft Masters Remodeling, Inc.

2495 Maplewood Dr #314, Maplewood, MN 55109

Phone: (651) 757-4100 · Email: [email protected]